Symantec pcAnywhere 12.5 Host & Remote Retail Box

Price: $98.00

Item Number: 14541094

Manufacturer: Symantec

Manufacturer Part No: 14541094

Quantity:

Symantec pcAnywhere 12.5 is the world's leading remote control solution. It lets you manage computers efficiently, resolve helpdesk issues quickly, and connect to remote devices simply and securely. New features include smart card authentication and native whiteboard support, while continuing to enable remote users to find, connect to, and control the hosts they need.

Quick Connect Applet:

Very intuitive and intelligent access to frequently used functionality
Preserve authentication so connecting to the same resource again is just one click
Automatically deploy host . If the machine that technician is trying to connect to does not have pcA host installed, then the app will automatically deploy a pre-configured host and establish connection
If pcA services on the host have stopped for some reason, the app automatically starts the services and then establishes connection

Native Whiteboard Support:

Two-way communication between technician and end-user using standard drawing tools allow either user to highlight items on the screen

Logging, Reporting, and Notification:

FQDN of computers in session, IP addresses, logged in user names, keyboard/mouse status changes
Additionally chat conversations are also logged
Logging to NS database allows detailed reports and helps meet Compliance requirements

Smartcard Authentication:

Supports all PC/SC compliant smart cards (standard on newer versions of Windows)

Multi-Monitor Selection:

When the host has multiple monitors configured, a user on remote side can choose to view any one or all monitors at a particular time during the session
In addition, up to eight monitors on host side are supported

Thumbnail View of Active Sessions:

When multiple sessions are open, a dedicated tab displays thumbnails of all active sessions.
User can directly jump to a session by clicking on the thumbnail

Primary and Secondary Authentication:

Earlier versions of pcA supported only one type of authentication to be active at any time. 12.5 additionally allows Local\Administrator group to be added to other authentication types
Therefore, if a host is configured with a pcAnywhere user, then enabling secondary authentication will also permit authentication of all users belonging to the Local Admin group

Host Invitation Improvement:

pcAnywhere simplifies the process for users to request help from an administrator by using a host invitation
When a user needs help, they can choose to send a host invitation
The host invitation will automatically populate their SMTP mail client

Customizable Toolbar:

Administrators can simplify the remote control session interface by customizing it to display on the options used most often

System Requirements:

Operating System: Windows Vista (Home Basic, Home Premium, Business, Enterprise, Ultimate), Windows XP Home & Pro, Windows XP Tablet & Media Center Edition, Windows XP Embedded and WEPOS, Windows 2000 Pro/Server/Advanced Server, Windows 2003 Server (Standard & Enterprise), Mac OS X 10.4 or later

Processor: 233MHz or faster, PowerPC G4/ G5 or Intel

Hard Drive Space: 35 MB

RAM: 128 MB

Optical Drive: CD-ROM or DVD-ROM

Other: Internet Explorer 6.0 with Service Pack 1 or later